Overall, I'm always satisfied with the health of the tree. However, on this order. My tree came not looking the best. After opening the box, I noticed alot of dead leafs.
I feel the company need to invest in better shipping process. I order my shipment on Sept 15th and I got my odrer on Sept 28th. That's almost 15 days my trees where locked in that box, with water or sun light. It would be nice if the company allowed local pick-up for people that in the same province. Instead of us waiting 15day.
Also, this time they didn't provide a care instructions for the trees, which was disappointing.