Shipping policy

Shipping Bonsai Trees & Accessories. 

We generally ship out Bonsai trees on Mondays to avoid having them stay in the boxes for any extra time over the weekends. Severe weather can delay shipping, but that’s not usually an issue until Winter.  We reserve the right to delay shipping if we cannot ensure that the items will arrive in a healthy state due to weather conditions, long weekends, strikes or other external factors (delays in shipping). 

Weekly orders are processed on Fridays, packaged on Sunday and Monday and are ready to be shipped on Monday and Tuesday. The shipping day will depend on the final destination (BC, AB, SK, MB, NS, PE, NL, NB, YT, NT, NU shipped only on Monday). All orders are packaged and processed in the order in which they were received. Orders received up until Friday at 12:01 am will be processed for shipping the next week on either Monday or Tuesday. Orders received after 12:01 am on Friday will only be processed the following week and shipped out the week after that.   

We reserve the right to alter carrier choice at no additional expense to the customer, to ensure the safe and healthy arrival of plants.